For Clients

We take your privacy extremely seriously. When you arrange an appointment with us, you will be sent a New Client Pack.  This asks for relevant personal data and its purpose is to aid Dr L Croton in planning the session with you.  Data we collect includes demographic data such as your name, age and address and relevant medical data which is deemed important for the purposes of the session.

The Pack must be returned to us via a secure encrypted email which we will let you have at the time of booking.  Once the session is complete, the New Client Pack and the session notes are stored electronically on a password protected hard drive which is securely locked inside a fireproof container.  This container is then locked within a secure records room.  Dr L Croton is the only person who has access to the contents of the hard drive.  The electronic records are kept for a period of seven years following the last consultation and are then destroyed securely. You are welcome to see what personal data we have for you at any time.  Please contact us via the website.  As before, we do not pass your data onto any third parties without your permission except when required to by law.  We also do not add clients automatically to our mailing list. You are welcome to subscribe to the list at any time via the website.